FAQ

Q: WHERE DO YOU SHIP TO?

A: US & Canada 

Q: WHY ISN’T MY TRACKING NUMBER WORKING?

A: Tracking information is usually available within 24hrs of shipment.


Q: HOW LONG WILL MY ORDER TAKE TO ARRIVE?

A: All orders are processed and shipped usually within United States should take 2-3 days

Q: IS YOUR WEBSITE SECURE WITH MY PERSONAL INFORMATION?

A: Absolutely. We use SSL security to ensure all your personal information is encrypted. We do not store any of your credit card information and it will only be used for the purchasing of your product. Then that information will be purged.

Q: DO YOU OFFER REFUNDS?

A:  Yes we have a 60 day Return Policy 

Q: WHAT DO I DO IF MY QUESTION IS NOT ANSWERED HERE?

A: If you have any other questions that are not addressed here, feel free to reach out to us at info@myeesntl.com

Customer Services: 24/7-

E-mail: info@myessntl.com